从实际案例出发，分析并解决品质问题有助于改善客户体验，提升客户满意度和忠诚度。本次双周培训，Tony将跟我们分享近期的质量案例及相关的质量工具。
Starting from real cases, analyzing and resolving quality issues helps to improve customer experience, enhance customer satisfaction, and build loyalty. In this bi-weekly training, Tony will share quality cases and related quality tools with us. Welcome to join us!